LEO Pharma’s Tom Marlow, winner of the Experienced Account Manager Pf Award 2019, on how sharing and collaboration have helped him to achieve success.
Congratulations on your Pf Awards win. How did you feel when your name was called out?
I was in complete shock when my name was announced and as I walked through the audience up to the stage to collect my Award I still couldn’t quite believe I had won. It was great to celebrate on the night with my LEO Pharma colleagues, however, it wasn’t until after the event when I received emails and messages from friends, colleagues and industry leaders that I really had a sense of the great accolade I had won.
“It is a privilege to be able to work in partnership with the NHS to set up initiatives and services that ultimately benefit patients”
What made you enter the Pf Awards 2019? How did LEO Pharma support you?
After being shortlisted for the New Account Manager category in 2018, I had a real drive and determination to succeed in 2019. The Pf Awards are the most prestigious awards in the industry and provide a great opportunity to showcase the achievements of field-based teams and receive recognition from industry leaders.
Working in a small specialist team at LEO Pharma, the Thrombosis Business Unit, there is a great deal of collaboration and we regularly share best practice regularly amongst the team. In particular, Andy Carter, Business Unit Director, Thrombosis, and Sangeeta Mattu, my Regional Business Manager, have both been of great support to me while at LEO Pharma and during the Pf Awards process, by offering advice and open/honest feedback as well as providing clear direction and strategy to support me in meeting and exceeding targets.
What do you think made you stand out?
Preparation was key in the run up to the Pf Awards. I took the time to ensure that my knowledge of the NHS was sufficient. Within my day-to-day role, I try to remain focused on three main areas: impact on patients, how my work improves and supports the NHS, and the commercial rationale and impact on LEO Pharma. With these three areas in mind, I can ensure that the initiatives and activities that I attempt to deliver provide the greatest impact. I also made sure I knew which attributes and skills were being judged and ensured I was refined in those areas with examples to showcase them…if it wasn’t this, maybe it was the bold tie I was wearing!
What does winning the Pf Award mean to you?
It is a real honour to be recognised in one of the most competitive categories in the leading national awards for field-based pharmaceutical professionals. Earlier this year, I received LEO Pharma’s Thrombosis Account Manager of the Year Award for the second year in a row. It is particularly motivating to see that my hard work is being recognised both internally and externally.
Where would you like your career to go from here?
LEO Pharma has a great framework for progression and development and it is not uncommon to see field-based colleagues take up new roles in various parts of the business. I enjoy developing relationships within the NHS and, therefore, I am keen to remain field-based and look to expand my experience within the market access arena. I also have aspirations to become a Regional Business Manager as I would find it rewarding to support and develop others in the industry on their journey. I plan to remain focused on developing different skillsets and increasing my experience in a variety of areas, including maintaining close links to marketing teams in my role as a Brand Champion.
What do you like best about pharma as an industry and LEO Pharma as an employer?
The most rewarding element to working in the pharmaceutical industry is being able to positively influence patients’ lives. It is a privilege to be able to work in partnership with the NHS to set up initiatives and services that ultimately benefit patients, particularly in Oncology and Cancer Associated Thrombosis. It can be challenging at times but that makes it all the more rewarding when you hear about the positive impact you have made.
LEO Pharma is very passionate about making a difference to people’s lives. It is a great place to work and I enjoy being given the autonomy to focus on different initiatives. The company isn’t afraid to try new ideas and explore different ways of working. We are by no means the ‘biggest player’ but we work hard collaboratively to reach our goals, which makes achieving success even better!
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