Superdrug’s online Doctor Shutl service rolls out

High street health and beauty retailer Superdrug has launched a nationwide* three hour prescription medication delivery service. 

The courier service option is the latest addition to the Superdrug Online Doctor service’s range of fast delivery options. It is available alongside more traditional delivery methods such as next day delivery** and a click-and-collect service*** which allows patients to pick up their order from a local Superdrug pharmacy within three hours of placing their order.

The aim of the new service is to make life easier for patients – instead of going to a local GP to obtain a private prescription, registered Superdrug Online Doctor patients can now order their prescription medication online and have it delivered by courier in under three hours. 

The Shutl courier option is available for some highly time-critical medications such as the morning after pill, erectile dysfunction products, contraceptives and asthma inhalers. It allows patients access to certain regular or emergency medication without delay.

A pilot that has been running in London since March has had positive feedback, which encouraged Superdrug to roll out Shutl delivery nationwide. The service is available for all orders placed before 4pm. Patients can choose whether they would like to receive their medication immediately or pick a 1hour time slot convenient to them. 

Simon Lea, Senior Business Development Manager at Superdrug, said: “Once our doctor has established that a patient can take a particular medication, we want them to benefit from their treatment as quickly as possible. Offering Shutl delivery enables us to provide the fastest online doctor service in the UK.” 

*Delivery available to selected postcodes within a certain proximity to a Superdrug pharmacy and is served by the Shutl delivery service.
** Most items are dispatched using Royal Mail First Class on the day of the order or on the next working day except at weekends.
*** Many of Superdrug’s services offer an in-store pickup (Click & Collect) service.