Poole Hospital tops cancer care patient ratings

 Poole Hospital in Dorset has been rated the country’s leading NHS provider of cancer care by patients.

In the 2011/12 National Cancer Patient Experience Survey, 94% of the hospital’s cancer patients rated their care as ‘excellent’ or ‘very good’.

The responses to over half of the 70 questions asked about care at Poole Hospital were in the highest-scoring 20% of all NHS trusts.

Areas where the Dorset hospital was rated particularly highly included: access to and support from cancer nurse specialists; consultations by hospital doctors; support from nurses; and quality of information given at discharge.

The hospital’s cancer services also gained high ratings for the dignity, privacy and sensitivity of its communication and treatment.

“We are committed to ensuring the highest standards of care for patients in the Dorset Cancer Centre at Poole, and are delighted to see that the hard work and dedication of our staff has been recognised in this survey,” said Poole Hospital’s Clinical Director for Cancer Services, Dr Mike Bayne.

The survey was carried out in January 2012, and covered patients treated from September to November 2011.