Well Pharmacy, the UK’s largest independent pharmacy chain, has announced a £3.54 million investment in to their pharmacy estate over the next financial year.
Well Pharmacy is investing £1.25 million for refits in 18 Well pharmacies across the UK, where the pharmacy chain is confident they’ll achieve a positive return on investment. A further £450,000 will enable full top-to-bottom refits for 3 Well pharmacies in need of major renovations.
Tracy Barton, Retail Stores Director at Well Pharmacy said: “It’s so important for the business to continue investing in our physical estate, as our bricks and mortar pharmacies are the backbone of our business. With a steep increase in prescription volumes over recent years, our pharmacies need to be developed to cope with that demand, and to offer the best first impression and overall customer experience possible”.
Tracy adds: “Our field team have identified pharmacies where they believe that if we invest in the physical store, more customers will choose to bring their prescription to us, and we’ll be able to demonstrate a significant uplift in performance”.
“In addition, we’ve listened carefully to our colleagues and, as a result, we’re injecting a quarter of a million into improving the staff area. We know our colleagues work extremely hard to care for their local communities, and they deserve the highest standards to carry out that vital work.”