Commissioners have agreed a one-year deal with the Big White Wall, an interactive online counselling service for those in emotional or psychological distress to get support and self-manage their condition.
Dr Mona Mahfouz, NHS Dudley CCG, said the agreement made “good sense, particularly in today’s socially networked generation.”
The web-based facility provides users with a safe and anonymous service where people can access peer support, wellbeing tests and additional online resources to aid self-care and creative art and writing therapies. Counsellors are also available at all times to provide any additional support.
The Big White Wall initially launched in 2008. After its pilot year it had attracted more than 3,000 users that backed its value in improving mental wellbeing. It has since partnered with the Department of Health, the Ministry of Defence and the charity Help for Heroes to provide support to troops returning from conflict.
“When mental and psychological distress arise, getting the right sort of help and getting it early is key to recovery,” said Dr Mahfouz. “Having access to The Big White Wall is yet another tool that will provide help to those in need of it.”
The service, which is available free of charge 24/7, can be accessed by registered patients within the Dudley borough by visiting www.bigwhitewall.com.
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